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• transcosmos China receives the “Customer Experience Solutions Award” from CTI Forum
• transcosmos releases data-driven multi-channel outbound services, the collaboration of AI and human
• transcosmos opens a new office bringing all Shopify-based e-commerce support services in Fukuoka city
• transcosmos releases an FAQ management service including SEO solutions that optimizes Google and other search engine results, thereby driving customer
• transcosmos expands & relocates “Busan Center 1,” which it operates in South Korea
• transcosmos releases “CESMO,” the survey & analytics service that constantly measures evaluation scores on customer support service from customer pers
• transcosmos announces the results of “Online Shopping Trends Survey in 10 Asian Cities 2021”
• transcosmos receives a five-star rating for the fifth consecutive year from TMALL, China’s largest online marketplace

Enterprise News

• transcosmos announces the results of “Online Shopping Trends Survey in 10 Asian Cities 2021”
• transcosmos receives a five-star rating for the fifth consecutive year from TMALL, China’s largest online marketplace
• transcosmos releases “CESMO,” the survey & analytics service that constantly measures evaluation scores on customer support service from customer pers
• transcosmos opens a new office bringing all Shopify-based e-commerce support services in Fukuoka city
• transcosmos expands & relocates “Busan Center 1,” which it operates in South Korea
• transcosmos releases an FAQ management service including SEO solutions that optimizes Google and other search engine results, thereby driving customer
• transcosmos China receives the “Customer Experience Solutions Award” from CTI Forum
• transcosmos releases data-driven multi-channel outbound services, the collaboration of AI and human
• transcosmos China exceeds 2.9B yuan (about 46B yen) e-commerce GMV during China’s Double Eleven Shopping Festival
• transcosmos wins four awards in TMALL “Q2 2020 Consumer Operations” rankings
• transcosmos China wins 5-star rating from “Kaola Global,” Alibaba Group’s cross-border e-commerce platform

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