Services Services Contact Center EC One-Stop Digital Marketing System Development DEC


Why transcosmos?

Our Services

 Contact Center Services          

Providing customized services on Omini-Channel

● Technical Support

● 24-hour Customer Service (E-mail, Chat, SMS, Telephone, Fax...)

● Telemarketing, Call Back, Satisfaction Survey

● E-Commerce Customer Service

● CRM Support Service

● Emergency Call, Product Recall etc.            


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 E-Commerce One-Stop Services            

Providing overall services ranging   from store registration to daily operation     

● TMALL/ JD Store Operation and Sales Channels Development

● E-commerce Official Store/Site Establishment and Operation

● Integrated Marketing

● Data Analysis

● Fulfillment and Storage Management  etc.


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 Digital Marketing Services              

Providing online and offline   marketing services from planning to execution                

● Social Media Advertisement,   Internet Advertisement

● O2O Marketing, App Development,   Research Engine Marketing

 Creative Design, Planning Execution

● Data Analysis/Integration/Application  

● Data-Driven Marketing & Sales etc.


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 System Development Services 

Providing all-in-one solutions including system maintenance and system development 

 Contact Center Solution                   

 E-Commerce Solution                 

● Smart Platform Solution                

 Other services on system development, docking and maintenance  etc.              



Case Study<<                                     

 DEC Services 

Providing Digital Marketing, E-commerce and Contact Center integrated services         

● Social Media Advertisement, Internet Advertisement

● O2O Marketing, App Development, Research Engine Marketing

 Creative Design, Planning Execution

● Data Analysis/Integration/Application etc.





Case Study<<