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Since the establishment of its first service site in Shanghai in 2006, transcosmos China has been offering contact center services, one-stop e-commerce services, digital marketing services, ITO services and DEC (Digital marketing+E-commerce+Contact center) integrated services, with operational excellence for nearly 80 brands from our operation centers located in Shanghai, Beijing, Hefei, Tianjin, Changsha, Xi'an and Wuhan across China. Leveraging the digital technology-based automation and the digital platform, transcosmos China has successfully helped the companies in different industries such as internet, telecommunications, automobile, retail, IT manufacturing, apparel, cosmetics, mother & baby care, to improve customer loyalty as well as to expand their sales and profits.

transcosmos launched its operations in 1966. Since then, we have combined superior “people” with up-to-date “technology” to enhance the competitive strength of our clients by providing them with superior and valuable services. transcosmos currently offers services that support clients’business processes focusing on both sales expansion and cost reduction through our 167 locations across 30 countries with a focus in Asia, while continuously pursuing Operational Excellence. Furthermore, following the expansion of e-commerce market on the globalscale, transcosmos provides a comprehensive One-Stop Global E-Commerce Services to deliver our clients' excellent products and services to consumers in 48 countries around the globe. transcosmos aims to be the “Global Digital Transformation Partner”of our clients, supporting the clients’ transformation by leveraging digital technology, responding to the ever changing business environment. 

transcosmos China

Company Name上海特思尔大宇宙商务咨询有限公司 (in Chinese)
Shanghai transcosmos Marketing Service Co., Ltd.   
(abbreviated as "transcosmos China")
CEOEijiro Yamashita
Address8F, 755 Weihai Road, Jing’an District, Shanghai
Date of EstablishmentApril 2006

Operation Centers in Shanghai, Beijing, Tianjin, Hefei, Changsha, Xi'an and Wuhan

Dongguan Branch, Taipei Branch, Hong Kong Office

Service LanguageChinese (Mandarin, Cantonese and Amoy), English, Japanese, Korean etc.
Service ChannelTelephone, Email, Online Chat, Fax, SMS, etc.
Service Time7x24

transcosmos inc.

Company Nameトランスコスモス株式会社 (transcosmos inc.)
CEOOkuda Kouki
AddressShibuya, Tokyo
Date of EstablishmentJune 1985
Number of Employees>57,300  (as of March 2019)
Service Center167 Locations across 30 Countries
Revenue in 2018284.7 Billion JPY