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transcosmos China is a wholly owned subsidiary of transcosmos inc. (TSE First Section: 9715), a well-known BPO service provider in the world. Since 1995, transcosmos has entered the Chinese market and provided offshore services. In 2006, it set up its first customer contact center in Shanghai to provide customer contact center services for enterprises in the Chinese market. With the continuous development of business in China, transcosmos not only has customer contact centers in Shanghai, Beijing, Tianjin, Hefei, Changsha, Xi'an, Wuhan, Neijiang and Dongguan, but also has offshore centers in Suzhou and Dalian, as well as  branches in Taiwan. Through its 33 branches in 22 cities in China, transcosmos can provide contact centerone-stop e-commercecustomer experiencedigital marketing, and other extensive BPO outsourcing services for enterprises, and has rich practical experiences in household electric appliance, financial insurance, retail, automobile, medical health, Internet, mother and baby, fashion, beauty, home furnishing and other industries.


transcosmos has 69,512 employees in 173 locations in 30 countries around the world. Since lauched its operations in 1966, transcosmos has successfully helped many  Fortune 500 companies to reduce costs and improve consumer satisfaction while optimizing business processes and expanding sales.


 

transcosmos China

Company Name

上海特思尔大宇宙商务咨询有限公司 (in Chinese)
 Shanghai transcosmos Marketing Service Co., Ltd.   
 (abbreviated as "transcosmos China")

CEOEijiro Yamashita

Address

8F, 755 Weihai Road, Jing’an District,   Shanghai

Telephone

021-52564600

Date of Establishment

April 2006

Locations

Operation Centers in Shanghai, Beijing, Tianjin, Hefei, Changsha, Xi'an, Wuhan, Neijiang

Dongguan Branch, Taipei Branch, Hong Kong Office

Service Language

Chinese (Mandarin, Cantonese and Amoy), English, Japanese, Korean etc.

Service ChannelTelephone, Online Chat, AI bot, SNS, SMS, Email, EC Platform etc.

Service Time

7x24


transcosmos inc.

Company Name

トランスコスモス株式会社 (transcosmos inc.)

CEO

Okuda Kouki

Address

Shibuya, Tokyo

Telephone

03-4363-1111

Date of Establishment

June 1985

Number of Employees

>69,512 (as of March 2022)

Service Center

173 Locations across 30 Countries

Revenue in FY2021

354.1 Billion JPY

 

Group Companies in China