Shanghai transcosmos Marketing Services Co., Ltd is a professional CRM and Call Center Outsource service provider which established in Feb 12th, 2006 and wholly invested by transcosmos- the No.1 Call Center Outsource Company in Japan and the No 4 interactive service provider worldwide. We provide a 24-hour multi-language and multi-channel service. Divided by IB and OB service types, our integrated BPO service includes Technical Support, Marketing Campaign, Customer Care, and Staff Dispatch. Through Call Center/ Interactive Connect Center services, we build up a close relationship between our client enterprises and their consumers.

transcosmos, since it was set up, has been devoted to the development of the information outsourcing industry, and has more than 25,000 employees, being one of the largest and most distinguished outsourcing customer service providers in Japan. At present, the company ranks first in the field of specialized tech support, creating the concept of marketing chain management, and providing long-term customer interactive services to many of the world’s top 500 companies.

Leveraging more than 40 years success and brilliant experiences from the parent company- transcosmos, and the mixed by localized and international we are confident to be the reliable partner and achieve your success.